Lead Healthcare Assistant in Ophthalmology

4 weeks ago

Bridlington, East Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Position Overview

We are seeking a proficient and dedicated Lead Healthcare Assistant to join our dynamic Ophthalmology Department. This role is essential in providing exceptional patient care and support within our healthcare team.

Our department comprises a skilled and forward-thinking group of healthcare professionals, including nurses, healthcare support workers, and medical staff, committed to delivering high-quality care to a diverse patient population.

The eye clinic operates during weekdays, offering a variety of clinical services. The Lead Healthcare Assistant position presents opportunities for professional growth and development, with comprehensive training available for suitable candidates.

Key Responsibilities

  • Deliver outstanding patient care by performing essential tasks expected of healthcare assistants, including:
    • Assessing visual acuity
    • Measuring intraocular pressure
    • Conducting visual field tests
    • Administering eye drops under the supervision of qualified staff
    • Attending to patients' overall needs during their appointments
  • Assisting in clinical settings for procedures such as intravitreal injections, as required.
  • Mentoring junior team members, including newly appointed healthcare assistants.
  • Providing leadership and support to all staff, exemplifying a positive attitude, energy, and commitment to quality care.
  • Upholding the organization's values consistently.

About Our Organization

We offer a comprehensive range of benefits to support our staff, including:

  • Access to the NHS Pension Scheme, which provides substantial retirement benefits, including a lump sum and pension for dependents.
  • Generous annual leave entitlement, starting at 27 days and increasing to 33 days based on service.
  • A competitive relocation package for hard-to-fill positions, covering up to 30% of salary (capped at £18,000).
  • Various types of paid and unpaid leave for both emergency and planned absences.
  • 24/7 confidential support for personal, work-related, family, and relationship issues through our Employee Assistance Programme.
  • NHS Car Lease and Cycle to Work schemes.
  • Extensive learning and development opportunities.
  • Discounts on a wide range of services, including dining, travel, shopping, and entertainment.

For more information on the extensive benefits we provide, please refer to our dedicated Staff Benefits pages.

Job Requirements

Experience

Essential

  • Proven experience in a public-facing role within health, social care, or education.

Desirable

  • Experience working in a healthcare team, preferably in ophthalmology.
  • Background in mentoring and training junior staff members.

Qualifications

Essential

  • Minimum of Grade C in English and Maths at GCSE level (or equivalent).

Desirable

  • Evidence of ongoing professional development in healthcare.
  • Level 3 vocational qualification in a health or social care-related field, or a commitment to complete the Level 3 Diploma (QCF) relevant to the clinical area within 24 months.

Knowledge

Essential

  • Competence in all band 2 healthcare assistant tasks specific to ophthalmology and a willingness to learn.

Desirable

  • Knowledge of ophthalmic anatomy, testing procedures, diseases, and treatments.

Personal Attributes

Essential

  • Demonstrated caring and compassionate demeanor.
  • Flexibility and adaptability in a dynamic work environment.
  • Professional conduct at all times.

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