Protection Administrator

1 week ago


Camberley, Surrey, United Kingdom Dynamo Full time
Job Description

At Dynamo, we're seeking a highly motivated and organized Protection Administrator to join our team. As a key member of our mortgage services department, you will play a crucial role in providing exceptional customer service to our clients.

Key Responsibilities
  • Documentation Management: Process incoming client and provider documentation, including copying, checking, certifying, and scanning.
  • Client Communication: Regularly update clients and lenders on case status via telephone, email, and letter.
  • Confidentiality: Handle sensitive information in a professional and confidential manner.
  • Team Collaboration: Work closely with other departments to provide excellent service, including protection consultants in administering insurance cases.
  • Support and Development: Participate in training and development opportunities to enhance your skills and knowledge.
Requirements
  • Excellent Communication Skills: Outstanding verbal and written communication skills, with the ability to build strong relationships with clients and colleagues.
  • IT Literacy: Proficient in MS Office, Excel, and Outlook.
  • Problem-Solving: Ability to use your own initiative and problem-solve quickly and efficiently.
  • Self-Motivation: Driven and self-motivated, with a strong work ethic.
Perks of the Job
  • Comprehensive Training: Access to ongoing training and development opportunities.
  • Collaborative Environment: Work in a dynamic and supportive team environment.
  • Clear Career Progression: Opportunities for career advancement and professional growth.
  • Employee Benefits: Enjoy a range of employee benefits, including discounts on products and services.


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