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Corporate Receptionist
2 months ago
Cobalt Recruitment is partnering with a leading property consultancy to find a skilled Corporate Receptionist to join their growing business. As a key member of the team, you will be responsible for providing exceptional front-of-house service and support to ensure the smooth operation of the reception area.
Key Responsibilities:- Manage incoming telephone calls efficiently, directing customers and stakeholders to the appropriate staff member.
- Greet visitors with a high level of customer excellence, ensuring a positive first impression.
- Forward incoming emails to the generic mailbox, maintaining a seamless communication flow.
- Raise repair jobs and ad-hoc purchase orders as needed.
- Assist the building and facilities management team with administrative tasks, providing support when required.
- Manage the CRM database, ensuring accurate and up-to-date information.
- Build strong relationships with clients, occupiers, guests, and stakeholders, fostering a positive and professional environment.
- Strong attention to detail and organizational skills.
- Proficiency in using Microsoft Office, including Word, PowerPoint, and Excel.
- Ability to work independently with minimal supervision, prioritizing tasks and managing time effectively.
- Previous experience in a Corporate Receptionist or Front of House role, with a strong customer service focus.
- High level of customer service excellence and skills, with a passion for delivering exceptional service.
- Property or real estate experience is highly desirable.
- Reliable, enthusiastic, and professional nature, with a strong passion for the company's brand and image.
- Strong communication skills, both verbal and written, with excellent grammar and spelling.
- Professional and friendly manner, both in person and over the phone.
- Self-sufficient in dealing with issues, with a proactive approach to problem-solving.
