Credit Control Team Leader

5 days ago


Colchester, Essex, United Kingdom Informa PLC Full time
Job Summary

This role is responsible for leading a team in credit control and collections, ensuring that all monies owing to Informa are collected within credit control policies and procedures. The successful candidate will have excellent communication and problem-solving skills, with the ability to work under pressure and maintain a high level of service to customers and colleagues.

Key Responsibilities
  • Lead a team of credit control and collections professionals, providing guidance and support to ensure that all tasks are completed efficiently and effectively.
  • Develop and implement strategies to improve credit control and collections processes, ensuring that all monies owing to Informa are collected within credit control policies and procedures.
  • Build and maintain strong relationships with customers, sales teams, and other stakeholders to ensure that all credit control and collections activities are aligned with business objectives.
  • Manage and resolve complex disputes and issues, escalating to senior management as necessary.
  • Provide regular reports and updates to senior management on credit control and collections performance, identifying areas for improvement and implementing changes as necessary.
Requirements
  • Proven experience in credit control and collections, with a strong understanding of credit control policies and procedures.
  • Excellent communication and problem-solving skills, with the ability to work under pressure and maintain a high level of service to customers and colleagues.
  • Ability to lead and manage a team, providing guidance and support to ensure that all tasks are completed efficiently and effectively.
  • Strong analytical and reporting skills, with the ability to provide regular reports and updates to senior management.
  • Ability to build and maintain strong relationships with customers, sales teams, and other stakeholders.
What We Offer

Informa PLC offers a range of benefits and opportunities for career development, including:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Collaborative and supportive work environment.
  • Flexible working arrangements, including remote working options.
  • Access to training and development opportunities.


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