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Store Director

2 months ago


Liverpool, Liverpool, United Kingdom Frasers Group Full time

About the Role:

Frasers Group is seeking a highly skilled and experienced Store Manager to lead our luxury fashion store in Liverpool. As a Store Manager, you will be responsible for driving sales growth, managing a team of sales associates, and delivering exceptional customer service.

Key Responsibilities:

  • Drive Sales Growth: Maximise turnover to exceed required targets and identify opportunities to continually improve performance.
  • Team Management: Manage and motivate the performance of the team to ensure sales targets are met and exceeded.
  • Customer Service: Ensure exceptional customer service is delivered at all times.
  • Merchandising and Presentation: Manage the presentation and merchandising of seasonal stock in line with Head Office directives.
  • Market Awareness: Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors.
  • Administrative Tasks: Ensure all paperwork, policies and procedures are carried out efficiently and accurately.
  • KPIs: Drive and deliver KPIs.
  • Additional Duties: Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role.

Requirements:

  • Clientele Background: You should have a strong clientele background, with a solid database of personal contacts and clients.
  • Retail Experience: Previous retail experience within the premium sector is preferred.
  • Leadership Skills: You will be an exceptional people manager, with strong leadership and motivational skills.
  • Communication Skills: Excellent communication, planning and organisational skills.
  • Analytical Skills: Excellent analytical skills, the ability to interpret financial and sales data.
  • Brand Awareness: A high level of brand awareness and product knowledge.
  • Local Awareness: An awareness of the local area.

Personal Qualities:

  • Personal Energy: High level of personal energy to drive projects to completion.
  • Confidence: Confident and assertive.
  • Positive Attitude: Positive and enthusiastic with a can do attitude.
  • Fashion Passion: Passion for fashion retail.
  • Professional Manner: Professional manner.
  • Trend Awareness: Trend aware, fashion conscious and well presented at all times.

Benefits:

  • Monthly Commission: Monthly commission across a wide range of products.
  • Group Rewards: Monthly Group Rewards and Recognition.
  • Long Service Awards: Long Service awards.
  • Development Courses: We offer a wide range of Development Courses with National Qualifications.
  • Holiday: 28 Days Holiday.
  • Uniform Discount: 50% Instore Uniform Discount.
  • Gym Membership: Discounted Gym membership.
  • Group Discount: Group Wide 20% Discount across all Frasers Group brands.