IT Support Specialist

1 day ago

Basingstoke, Hampshire, United Kingdom IT Talent Solutions Ltd Full time

IT Technician (First Line)

An esteemed educational institution is seeking a diligent First Line IT Technician to provide exceptional technical support. In this role, you will collaborate closely with staff and students, addressing a range of IT issues to ensure seamless daily operations. You will be the primary point of contact for troubleshooting, resolving technical queries, and maintaining school IT systems. With numerous opportunities to develop your skills in a dynamic educational environment, this position offers excellent career growth potential.

Key Responsibilities:

  • Diagnose and resolve hardware and software issues (PCs, laptops, printers, etc.)
  • Perform basic network troubleshooting (Wi-Fi connectivity, LAN issues)
  • Support Windows operating systems and common applications (Microsoft Office, Google Workspace)
  • Install and configure software and updates
  • Ensure basic security protocols (antivirus, firewalls, user permissions)
  • Manage user accounts and passwords (Active Directory, email systems)
  • Assist with cloud-based services and backups
  • Troubleshoot and maintain AV equipment (projectors, interactive whiteboards)
  • Set up and maintain network cabling (patching, routers, switches)

Salary: £22,000 - £25,000 per annumHours: Monday to Friday, term time only (on-site).

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