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Sales Support Coordinator

2 months ago

Cannock, Staffordshire, United Kingdom Universal Business Team Full time

We are seeking a highly skilled Sales Support Administrator to join our growing family-run business, Universal Business Team. As a Sales Support Administrator, you will play a vital role in assisting our sales team with creating quotations and order processing, serving as the first point of contact for incoming customer inquiries and providing exceptional customer service.

  • Key Responsibilities:
  • Collaborate with the sales team to generate quotations and process orders efficiently.
  • Provide administrative support to the sales team, including data entry, document preparation, and filing.
  • Respond to customer inquiries in a timely and professional manner, ensuring customer satisfaction and loyalty.
  • Support the sales team in achieving sales targets and goals.
  • Perform general administrative tasks, such as answering phone calls, responding to emails, and maintaining accurate records.

Requirements:

  • Proven experience in a sales support or customer service role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proficiency in Microsoft 365 software and experience with Sage is an advantage.
  • Strong attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Ability to work collaboratively in a team environment and contribute to a positive and productive work culture.

Benefits:

  • Daily lunch allowance.
  • Holidays: 28 days inclusive of bank holidays.
  • Company laptop.
  • Genuine progression opportunities.