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Hospitality Host

2 months ago

Taunton, Somerset, United Kingdom Barchester Healthcare Full time

About the Role

We are seeking a Hospitality Host to join our team at Barchester Healthcare. As a Hospitality Host, you will play a vital role in creating a warm and welcoming environment for our residents. Your primary responsibility will be to provide exceptional customer service in our dining room and bar areas, ensuring that our residents feel valued and respected.

About You

To be successful in this role, you will need to be a personable and caring individual who is able to build strong relationships with our residents and their families. You will be responsible for engaging with residents and their families on a regular basis, providing a high level of service and ensuring that their needs are met.

Key Responsibilities

  • Provide exceptional customer service to residents and their families
  • Engage with residents and their families on a regular basis
  • Assist with the delivery of food and beverages in the dining room and bar areas
  • Participate in the development and implementation of resident engagement initiatives
  • Work collaboratively with other members of the care team to ensure that residents receive a high level of care and support

What We Offer

In return for your hard work and dedication, we offer a competitive rate of pay, free training and development opportunities, and access to a range of wellbeing and support tools. We are committed to providing a positive and supportive work environment, and we offer a range of benefits and rewards to our employees, including:

  • A competitive rate of pay
  • Free training and development opportunities
  • Access to wellbeing and support tools
  • A range of retail discounts and savings
  • Unlimited referrals with our Refer a Friend bonus scheme
  • Employee of the Month rewards and Long Service Awards

About Barchester Healthcare

Barchester Healthcare is a leading provider of care and support services to older people. We are committed to providing high-quality care and support to our residents, and we are passionate about creating a warm and welcoming environment that feels like home.