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Customer Service Representative
2 months ago
We are seeking a highly skilled and professional Customer Service Advisor to join our team at Talent Sure Recruitment Limited. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service and support to our clients.
Main Responsibilities:- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Communication: Develop and maintain effective communication with clients and suppliers to ensure seamless service delivery.
- Issue Resolution: Identify and resolve customer issues promptly, escalating complex cases to the Customer Service Manager as needed.
- Documentation: Maintain accurate and up-to-date records of customer interactions and issue resolutions.
- Team Collaboration: Work closely with the Customer Service Manager and other team members to achieve customer satisfaction and service excellence.
- Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and suppliers.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
- Competitive Salary: £24,000 per annum (increasing to £25,500 after probation).
- Benefits Package: Comprehensive benefits package, including newly refurbished offices, onsite gym, break-out areas, and complimentary healthy beverages.
At Talent Sure Recruitment Limited, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
