EAP Telephone Counsellor

3 weeks ago


Glasgow, Glasgow City, United Kingdom HealthHero Full time

About the Role

We are seeking a highly skilled and experienced Counsellor/Psychotherapist to join our EAP Clinical Team as an EAP Telephone Counsellor - Clinical Specialist. As a key member of our team, you will play a vital role in providing high-quality clinical support to our clients.

Key Responsibilities

  • Conduct Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways, delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls.
  • Carry out Risk Assessments and follow the Safeguarding and Risk Protocol process.
  • Manage a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service.
  • Write brief, accurate and concise clinical notes, of all interactions.
  • Be integrated into our Support Line Team.

Requirements

  • Able to work a minimum of 3x full days per week (at least 1 day based in-office, Glasgow. One day a week is mandatory.) (We will consider, e.g 3 x full days per week = 1 day in-office, 1 day Remote, 1 weekend shift)
  • Part time is pro rata salary.
  • Be able to cover at least 1 weekend (7.5 hours) and 1 overnight sleeping shift, per month.
  • Be an experienced practitioner with a minimum of 300+ clinical hours.
  • Be qualified as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP (or similar) registered status
  • Be IT literate with good working knowledge of Microsoft Office suite
  • Have a strong clinical background, with excellent Assessment skills.
  • Able to make sound Clinical decisions, whilst holding Boundaries.
  • Be a keen team-player with excellent time management, clinical, communication and organisation skills.
  • Keep in mind the needs of clients and the service whilst working under pressure

Desirable

  • Have previous EAP/telephone Counselling or time limited assessment experience, ideally in a corporate environment

Benefits

  • Full induction training programme, which will be undertaken via Microsoft Teams
  • 22 days leave, Bank holidays and your birthday off (pro-rata)
  • Supervision covered up to 2 hours per month (pro-rata)
  • Monthly 1-2-1's with your line manager
  • 24/7 On Call support
  • Auto-enrolment pension scheme
  • Health Scheme and Employee Assistance Program
  • Life insurance Scheme


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As an EAP Telephone Counsellor, you will play a vital role in providing support to clients via telephone and video calls.Key ResponsibilitiesConduct Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As an EAP Telephone Counsellor, you will play a vital role in providing support to clients via telephone and video calls.Key ResponsibilitiesConduct Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As an EAP Telephone Counsellor, you will play a vital role in providing support to clients through Initial Clinical Assessments, Risk Assessments, and Structured Counselling sessions.Key ResponsibilitiesConduct Initial Clinical Assessments...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As an EAP Telephone Counsellor, you will play a vital role in providing support to clients through Initial Clinical Assessments, Risk Assessments, and Structured Counselling sessions.Key ResponsibilitiesConduct Initial Clinical Assessments...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled Counsellor/Psychotherapist to join our EAP Clinical Team as an EAP Telephone Counsellor - Clinical Specialist. As a key member of our team, you will be responsible for providing high-quality clinical support to clients via telephone and video calls.Key ResponsibilitiesConduct Initial Clinical Assessments/Triage of...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled Counsellor/Psychotherapist to join our EAP Clinical Team as an EAP Telephone Counsellor - Clinical Specialist. As a key member of our team, you will be responsible for providing high-quality clinical support to clients via telephone and video calls.Key ResponsibilitiesConduct Initial Clinical Assessments/Triage of...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled and experienced Telephone Counsellor to join our EAP Clinical Team at HealthHero. As a key member of our team, you will play a vital role in providing high-quality mental health support to clients via telephone and video calls.Key ResponsibilitiesConduct Initial Clinical Assessments and Triage of client needs, leading...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled and experienced Telephone Counsellor to join our EAP Clinical Team at HealthHero. As a key member of our team, you will play a vital role in providing high-quality mental health support to clients via telephone and video calls.Key ResponsibilitiesConduct Initial Clinical Assessments and Triage of client needs, leading...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled and experienced Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As a key member of our team, you will be responsible for delivering high-quality telephone counselling services to clients, providing initial clinical assessments, triage, and risk assessments, as well as managing a caseload...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    About the RoleWe are seeking a skilled and experienced Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As a key member of our team, you will be responsible for delivering high-quality telephone counselling services to clients, providing initial clinical assessments, triage, and risk assessments, as well as managing a caseload...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    {"Benefits": "As a valued member of our team, you will enjoy a comprehensive benefits package, including:Full induction training programme, which will be undertaken via Microsoft Teams22 days leave, Bank holidays and your birthday off (pro-rata)Supervision covered up to 2 hours per month (pro-rata)Monthly 1-2-1's with your line manager24/7 On Call...


  • Glasgow, Glasgow City, United Kingdom HealthHero Full time

    {"Benefits": "As a valued member of our team, you will enjoy a comprehensive benefits package, including:Full induction training programme, which will be undertaken via Microsoft Teams22 days leave, Bank holidays and your birthday off (pro-rata)Supervision covered up to 2 hours per month (pro-rata)Monthly 1-2-1's with your line manager24/7 On Call...


  • Glasgow, United Kingdom UnitedHealth Group Full time

    EAP Counsellor - Licensed | Glasgow or Edinburgh (Onsite, Part-time).Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best....


  • Glasgow, United Kingdom UnitedHealth Group Full time

    EAP Counsellor – Licensed | Glasgow or Edinburgh (Onsite, Part-time).Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their...


  • Glasgow, United Kingdom HealthHero Full time

    Salary range £26,000 to £30,000 pro-rata. HealthHero is Europe’s leading digital telehealth platform, bringing together human expertise and digital convenience to provide remote access for patients, insurance policy holders and employees to expert clinicians and counsellors. HealthHero’s mission is to simplify healthcare and improve lives, working to...


  • Glasgow, United Kingdom HealthHero Full time

    Salary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary.We are looking for fully qualified Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.You will be: As the main part of the role, you will be carrying out...


  • Glasgow, United Kingdom HealthHero Full time

    Salary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary.HealthHero is Europe’s largest digital telehealth platform, bringing together human expertise and digital convenience to provide remote access for patients, insurance policy holders and employees to expert clinicians and counsellors. HealthHero’s...

  • Counsellor

    4 months ago


    Glasgow, United Kingdom The Better Health Generation Full time

    **Counsellor** Are you looking for a chance to contribute your health and care expertise to a company that strives to make a positive difference in people’s lives? You may be just the person we need! The Better Health Generation is a community of thought-leading health professionals bound together by purpose. We are experts in work-focused health...

  • Counsellor

    3 months ago


    Glasgow, United Kingdom The Better Health Generation Full time

    Counsellor Are you looking for a chance to contribute your health and care expertise to a company that strives to make a positive difference in people’s lives? You may be just the person we need! The Better Health Generation is a community of thought-leading health professionals bound together by purpose. We are experts in work-focused health services,...

  • Counsellor

    3 months ago


    Glasgow, United Kingdom The Better Health Generation Full time

    Counsellor Are you looking for a chance to contribute your health and care expertise to a company that strives to make a positive difference in people’s lives? You may be just the person we need! The Better Health Generation is a community of thought-leading health professionals bound together by purpose. We are experts in work-focused health services,...

  • Client Care Counsellor

    3 months ago


    Glasgow, United Kingdom LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...


  • Glasgow, United Kingdom LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Eap Support Executive

    3 months ago


    Glasgow, United Kingdom Spectrum.Life Full time

    Spectrum.Life supports 1,500+ companies in their health and wellness strategies. We support Employers, Universities and Insurers in looking after the mental health and wellbeing needs of over 4,000,000 users. We are a healthcare company first. We focus on clinical efficacy and outcomes as our prime responsibility. We do this by providing or enabling...

  • Eap Support Executive

    4 months ago


    Glasgow, United Kingdom Spectrum.Life Full time

    Spectrum.Life supports 1,500+ companies in their health and wellness strategies. We support Employers, Universities and Insurers in looking after the mental health and wellbeing needs of over 4,000,000 users. We are a healthcare company first. We focus on clinical efficacy and outcomes as our prime responsibility. We do this by providing or enabling...

  • Genetic Counsellor

    3 months ago


    Glasgow, United Kingdom NHS Scotland Full time

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...

  • Student Counsellor

    3 months ago


    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** This role assists the University in ensuring that students have access to appropriate resources to support their wellbeing throughout their academic journey. The post holder will work within the University Counselling Service to provide assessment. consultation and ongoing brief model therapy to students, primarily those affected by sexual or...

  • Receptionist

    4 months ago


    Glasgow, United Kingdom HFD Group Full time

    **Role**: Corporate Receptionist **Hours**:Full-Time (Mon-Thu 8:30 to 17.00, and Fri 8:30 to 16:00) HFD Group are recognised as Scotland’s leading commercial property company and has a solid reputation for high-quality commercial developments and innovation over the last 30 years, We have an exciting opportunity for a Receptionist to join our established...

  • Corporate Receptionist

    4 months ago


    Glasgow, United Kingdom HFD Group Full time

    **Role**: Corporate Receptionist/Receptionist **Hours**:Full-Time (Mon-Thu 8:30 to 17.00, and Fri 8:30 to 16:00) **Location**:177 Bothwell Street, Glasgow, G2 7ER HFD Group are recognised as Scotland’s leading commercial property company and has a solid reputation for high-quality commercial developments and innovation over the last 30 years. We have an...

  • Receptionist

    3 months ago


    Glasgow, United Kingdom HFD Group Full time

    **Role**: Corporate Receptionist/Receptionist **Hours**:Full-Time (Mon-Thu 8:30 to 17.00, and Fri 8:30 to 16:00) HFD Group are recognised as Scotland’s leading commercial property company and has a solid reputation for high-quality commercial developments and innovation over the last 30 years, We have an exciting opportunity for a Receptionist to join...


  • Glasgow, United Kingdom Oakwood Medical Practice Full time

    OAKWOOD MEDICAL PRACTICE JOB TITLE: ADMINISTRATIVE ASSISTANT **REPORTS TO: PRACTICE MANAGER/THE PARTNERS** **Job Summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly...


  • Glasgow, United Kingdom Dionach Full time

    The Dionach Group, a dynamic world-leading cyber security consultancy, is currently looking for a Project Delivery Coordinator to join its growing team. Your main role will be to work as part of the operations team to develop and maintain excellent relationships with both internal and external partners and to facilitate the smooth running of Dionach’s...

  • Data Administrator

    4 months ago


    Glasgow, United Kingdom DriverCheck Ltd Full time

    **DriverCheck Ltd **is a well-known business within its marketplace, actively works with a large number of organisations and companies validating their employees’ driving licences directly with the DVLA. Our business is complimented by a great team, all motivated to do one thing: processing our clients’ driver requests, **right first time every time**....