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Crisis Care Operations Leader
3 months ago
Job Overview
We are thrilled to present a remarkable opportunity to join the Senior Leadership Team at CAMHS, where you will play a pivotal role in advancing the Crisis Pathway Agenda and enhancing Mental Health Services during a period of significant transformation and improvement.
Our commitment to fostering local partnerships is central to our mission of effectively supporting our communities.
If you are passionate about working with young individuals and are dedicated to mental health, this position is tailored for you.
Key Responsibilities
This role offers an exciting chance to reshape the experience of crisis care for children, young people (CYP), and their caregivers throughout Greater Manchester. You will be a vital component of a new, city-wide Crisis Care Pathway that is centered around the needs of children, ensuring it is responsive, accessible, and adaptable. Your responsibilities will include providing operational leadership and coordination across various pathways within the crisis service. Additionally, you will oversee the development of day services and manage daily operational activities.
About Our Organization
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 dedicated professionals, delivering services from more than 160 locations.
We offer both inpatient and community-based mental health care for individuals residing in Bolton, Manchester, Salford, Trafford, and Wigan, along with a diverse array of specialized mental health and substance misuse services across Greater Manchester and beyond.
Greater Manchester is recognized as one of the most innovative and vibrant places to live and work, blending beautiful countryside with a lively urban environment rich in shopping, entertainment, and dining options.
Our staff enjoy a fulfilling work environment, with ample opportunities for professional growth and the encouragement to propose innovative ideas that enhance care for our service users.
Employee Benefits
- Pay Enhancements: 30% additional for evenings (after 8 PM) and Saturdays; 60% additional for Sundays and bank holidays.
- 27 days of annual leave plus bank holidays, increasing to 29 days after 5 years and 33 days after 10 years.
- Comprehensive pension scheme.
- Cycle to work initiative.
- Salary sacrifice vehicle scheme.
- Wellbeing programs.
- Discounts through the Blue Light Card.
Qualifications and Skills
Essential
- Proven core professional qualification.
- Demonstrated continuous professional development relevant to safeguarding CYP and their welfare.
- Exceptional verbal, written, and communication skills.
- Strong interpersonal and negotiation abilities.
- Proficient in risk assessment, teaching, report writing, clinical supervision, and time management.
- Ability to design and deliver training for individuals and teams.
- Capacity to maintain focus amidst frequent interruptions and shifting priorities.
- Flexibility to adapt working hours to meet service needs.
Desirable
- IT proficiency (ECDL or equivalent).
- Research capabilities.
- Influencing skills.
Specialist Knowledge
Essential
- In-depth understanding of complex family dynamics, mental health, and substance misuse in relation to safeguarding CYP.
- Expertise in recognizing and assessing CYP at risk of significant harm.
- Familiarity with national safeguarding agendas for CYP and adults in need.
- Legal knowledge regarding adult safeguarding.
- Experience in multi-agency collaboration.
- Awareness of national NHS agendas.
- Understanding of clinical governance principles.
Desirable
- Specialized knowledge in adult health and development, maltreatment, and local safeguarding arrangements.
- Comprehensive understanding of adult care law, policy, and practice.
Personal Attributes
Essential
- Ability to work independently, interpret policies, and provide sound advice.
- Recognition of the importance of seeking personal support and professional supervision.
- Capability to collaborate effectively within a team while supporting the needs of others sensitively.
- Confidence and approachability, with the ability to perform under pressure and adapt positively to change.
- Highly motivated, reliable, and detail-oriented, consistently delivering high-quality work on time.
- Commitment to anti-discriminatory practices and valuing diversity.
