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Housing Specialist

2 months ago

Bradford, Bradford, United Kingdom Service Care Solutions - Housing Full time
Housing Officer Role

We are seeking a skilled and dedicated Housing Officer to join our team at Service Care Solutions - Housing. As a key member of our team, you will be responsible for providing a high-quality housing management service to local residents, supporting people to sustain their homes and quality of life.

Key Responsibilities
  • Deliver a comprehensive housing management service, ensuring the conditions in assigned areas are well maintained.
  • Provide expert advice on tenancy, housing, and leasehold matters, ensuring compliance with best practice and procedures.
  • Collaborate with members of the public, stakeholders, and multi-agency teams to resolve complex casework and address Anti-Social Behaviour (ASB) issues.
  • Develop and maintain effective relationships with residents, colleagues, and external partners to achieve service excellence.
  • Stay up-to-date with housing legislation, policies, and procedures, applying this knowledge to inform decision-making and service delivery.
Requirements
  • Proven experience as a Housing Officer, Tenancy Manager, or similar role, with a strong understanding of housing legislation and policies.
  • Excellent communication and interpersonal skills, with the ability to communicate complex information clearly and effectively.
  • Strong organizational and time management skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines.
  • Ability to work independently and as part of a team, with a flexible approach to meet the needs of the service.