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Catering Operations Manager
2 months ago
We are seeking a highly skilled and experienced Catering Supervisor to join our team at Kiln Theatre. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our café and bar.
Key Responsibilities- Staff and On-Floor Management
- Provide a welcoming and inclusive atmosphere for all guests
- Supervise and support casual catering staff to ensure excellent service
- Ensure consistency in providing high-quality service and presentation
- Finance and Stock
- Assist in ordering and managing catering stock to minimize wastage and ensure effective stock supply
- Work with the Catering Manager to review product lists, source, price, and promote new products
- Carry out monthly stock takes and maintain accurate records
- Hires and Events
- Work with the Catering Manager and Front of House & Events Manager to develop and deliver special catering requests and private events
- Lead on the delivery of events and hires as required by the Catering Manager
- Health and Safety, Compliance, and Maintenance
- Ensure a high standard of cleanliness is maintained throughout the catering and FOH areas
- Ensure compliance with all relevant health and safety regulations, licensing, and insurance requirements
- Green and Sustainability
- Work with the Catering Manager to source products and services that are environmentally ethical
- Ensure that we recycle as much waste as possible correctly and are single-use plastic free
- Experience in a hospitality setting, ideally as a supervisor or shift leader
- Experience in coffee making and drinks production (additional training will be provided)
- Experience working in a busy setting handling drinks, food, and taking payments