Head of Store Operations
4 weeks ago
Are you a motivated and passionate individual looking to take the next step in your retail career? We're seeking a talented Store Manager to join our team at Costa Coffee, where you'll have the opportunity to inspire and lead a team of dedicated colleagues to deliver exceptional customer experiences.
About the Role:
- Lead and motivate a team of Baristas and colleagues to achieve sales targets and deliver high-quality customer service.
- Develop and implement effective training programs to enhance team skills and knowledge.
- Monitor and maintain high standards of store appearance, cleanliness, and customer satisfaction.
- Collaborate with the wider Costa Coffee team to drive business growth and achieve company objectives.
What We Offer:
- A competitive salary and benefits package, including a 33% hourly rate with potential for increase to £12.
- Opportunities for career development and progression within the company.
- A fun and supportive work environment with a passion for coffee and customer service.
- Free handmade drinks and 50% discount on food and bottled drinks while on shift.
- A range of employee benefits, including a Costa Coffee Retirement Plan, Life Insurance & Income Protection Cover, and a Cycle to Work Scheme.
About Us:
At Costa Coffee, we're committed to delivering exceptional customer experiences and inspiring our teams to achieve their full potential. As a Store Manager, you'll be part of a dynamic and supportive team that shares a passion for coffee, customer service, and community engagement.
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