Front of House Associate

4 weeks ago


Derby, Derby, United Kingdom PMR Full time
Job Title: Front of House

We are seeking a dedicated and customer-focused Resident Services Associate to join our team at PMR in Derby.

Job Summary:

The Resident Services Associate will be the primary point of contact for residents, ensuring their needs are met with the highest standards of service. This role involves providing a welcoming and efficient front-line service, supporting resident engagement activities, managing amenity spaces, and collaborating with other team members to ensure smooth and effective service delivery.

Key Responsibilities:
  • Customer Service: Provide a high-quality front-line service, including meet & greet, reception, parcel handling, and tenancy management.
  • Community Engagement: Support resident engagement activities to foster a strong community spirit.
  • Facility Management: Manage amenity spaces, oversee unit maintenance, and handle inspections and viewings.
  • Collaboration: Work closely with other team members to ensure smooth and effective service delivery.
Requirements:
  • Experience in property management, hospitality, or customer service roles.
  • Strong interpersonal and communication skills.
  • Ability to manage multiple responsibilities efficiently.
  • A professional appearance and a positive, solution-oriented attitude.
What's on Offer:
  • Competitive salary and benefits package.
  • Opportunity to work in a growing and dynamic environment.
  • A chance to contribute to a vibrant residential community.

If you meet the criteria and are interested in this opportunity, please submit your CV.



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