Clinical Specialist

3 weeks ago

Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full time
Job Title: Field Clinical Specialist

About the Role:

We are seeking a highly skilled Field Clinical Specialist to join our team at Boston Scientific. As a Field Clinical Specialist, you will provide clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level.

Key Responsibilities:

  • Provide field/remote clinical support in the areas of case coverage, basic troubleshooting, programming, and patient follow-up for company products.
  • Work is driven by customer demand and pre-planned support requirements.
  • Attend cases face-to-face/ remotely with customers and advise physicians on clinical attributes/techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of hospital workflows and business relationships with hospital personnel to make new contacts and identify key decision makers.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Record customer information and activities in the company's CRM system.
  • Provide education support on product usage and customer training.

Requirements:

  • Clinical expertise and experience.
  • A passion for innovation and a desire to learn and develop.
  • Hunger to succeed and excel.
  • Growth mentality.
  • Patient empathy and focus.

What We Offer:

  • An attractive benefits package.
  • Inspirational colleagues and culture.
  • A fast-growing and innovative environment.
  • A team-oriented company culture.
  • International opportunities.
  • Excellent training and development programs.

About Boston Scientific:

We are a leader in medical science for over 40 years, committed to solving the challenges that matter most. Our mission is to advance science for life, transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

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