Fire and Security Systems Engineer

2 weeks ago

London, Greater London, United Kingdom Marlowe Fire and Security Full time
Fire and Security Service Engineer Opportunity

We are seeking an experienced Fire and Security Service Engineer to join our team at Marlowe Fire and Security. As a Fire and Security Service Engineer, you will be responsible for maintaining and repairing fire and security systems in line with current standards and customer requirements.

Key Responsibilities:
  • Maintain fire and security systems in your assigned area.
  • Respond to service calls on all types of fire and security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems:

We work with a range of fire and security systems, including:

  • Fire systems: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec.
  • Intruder systems: Galaxy, Texecom, Scantronic, Menvier, Risco.
  • CCTV systems: Hikvision, Dahua, Bosch, Generic Analogue Systems.
  • Access control systems: Paxton, PAC. Salto.
Requirements:

We are looking for candidates who have:

  • A technical background in the electrical/electronic industry.
  • Good all-round knowledge of fire and security systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • A professional and presentable demeanor, always.
  • An ability to deliver exceptional customer service.
Benefits:

We offer a range of benefits, including:

  • Competitive basic salary.
  • Overtime, on-call, and travel opportunities.
  • Company vehicle and fuel card.
  • Company tablet and mobile phone.
  • Royal London Pension Scheme.
  • Life Assurance x4 Basic Salary.
  • Employee Recognition Scheme.
  • Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals).
  • Paid Holidays and Bank Holidays.
  • Holidays increasing after each year of service up to 25 days.
  • Birthday Holiday.
  • Mental Health Support Scheme.
  • Long Service Award (increments of 5 years).
  • Access to continued training at the Marlowe Academy.
  • Development and Progression opportunities.
  • 4-Day induction upon start, providing a full introduction to the company, training, assessments, portal access, issue of vehicle and equipment.

We are committed to creating a diverse and inclusive environment, and we welcome applications from all qualified candidates.

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