Spa Host

5 days ago

London, Greater London, United Kingdom Soho House & Co Full time
About the Role

We are seeking a highly skilled Spa Host to join our team at Shoreditch House. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded
  • Check guests in and out of the facilities, maintaining a high level of accuracy and attention to detail
  • Maintain the aesthetic of our wellness areas, ensuring they are clean, tidy, and inviting
  • Assist guests during their use of the spaces, providing guidance and support as needed
  • Take bookings and manage guest reservations with ease
What We're Looking For
  • Strong interpersonal skills and a passion for delivering exceptional customer service
  • Experience in a busy high-profile spa facility (1-2 years preferred)
  • Ability to multitask and work in a fast-paced environment
  • Flexibility to work a variety of shifts, including opening and closing duties
  • A positive attitude and a 'yes, yes, yes' mentality
About Shoreditch House

Located in East London's historic Tea Building, Shoreditch House is a vibrant and dynamic community that offers a unique blend of work, rest, and play. Our members enjoy access to a range of amenities, including a gym, rooftop pool, and Cowshed Spa.

We are a company that values creativity, innovation, and community. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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