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Freight Account Manager

2 months ago

Hounslow, United Kingdom Logix Recruitment Limited Full time
Job Description

**Job Title:** Freight Account Manager

**Company:** Logix Recruitment Limited

**Job Type:** Full-time

**Industry:** Logistics and Transportation

**Location:** Hounslow

**Job Summary:**

We are seeking an experienced Freight Account Manager to join our team. As a key member of our logistics team, you will be responsible for managing client relationships and ensuring the smooth transportation of goods.

Key Responsibilities:

  • Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs, preferences, and expectations.
  • Logistics Coordination: Coordinate the transportation of freight shipments, including scheduling pickups and deliveries, selecting carriers, and ensuring compliance with all regulations and requirements.
  • Account Management: Manage client accounts, including pricing negotiations, contract management, and billing inquiries.
  • Freight Management: Ensure accurate and timely invoicing and payment processing.
  • Problem-Solving: Address any issues or challenges that may arise during the transportation process, such as delays, damages, or regulatory issues.
  • Team Collaboration: Work closely with internal teams and external partners to find solutions and mitigate risks.
  • Performance Metrics: Track key performance metrics, such as on-time delivery rates, freight costs, and customer satisfaction scores.
  • Business Development: Identify areas for improvement and implement strategies to enhance efficiency and profitability.
  • Industry Knowledge: Stay informed about industry trends, market dynamics, and competitive landscape.

Requirements:

  • Experience: Proven experience in freight forwarding, logistics, or supply chain management, with a focus on client-facing roles.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues.
  • Organizational Skills: Excellent organizational and problem-solving abilities, with a keen attention to detail.
  • Technical Skills: Proficiency in logistics software and tools, as well as Microsoft Office Suite.
  • Industry Knowledge: Knowledge of transportation regulations and industry best practices.
  • Collaboration: Ability to work independently and collaboratively in a fast-paced environment.

Benefits:

  • Competitive Salary: Competitive salary and performance-based incentives.
  • Career Growth: Opportunities for career growth and advancement.
  • Dynamic Work Environment: Dynamic and collaborative work environment.