Patient Coordinator

1 month ago


Droitwich, Worcestershire, United Kingdom Circle Health Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. As a key member of our administrative team, you will play a vital role in ensuring the smooth running of our patient administrative processes.

Key Responsibilities
  • Contribute to the efficient management of patient queries and referrals, ensuring timely and professional responses.
  • Provide exceptional customer service to patients, staff, and visitors, ensuring a positive experience throughout their journey.
  • Manage referrals from the Referral Management Centre, adhering to strict timescales and ensuring seamless communication with stakeholders.
  • Collaborate with colleagues to maintain accurate records and ensure compliance with CHG best practice process maps.
Requirements
  • Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • Proficient in the use of a PC, including software and systems.
  • Basic financial awareness and previous administration experience in a private healthcare environment.
  • Previous experience working with ERS systems is desirable.
What We Offer
  • Competitive starting salaries and access to a wide range of employee benefits.
  • Private Pension Scheme and Private Healthcare Scheme for treatment at our hospitals.
  • Friends & Family Hospital Discounts and Family Friendly policies.
  • Non-contributory life insurance and Staff engagement hub with access to discounts and rewards.
  • Industry leading training and development opportunities.

Circle Health Group is committed to creating a diverse workforce and welcomes applications from candidates with diverse experiences and backgrounds.


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