Receptionist - Law Firm

3 weeks ago


Birmingham, Birmingham, United Kingdom Number Fifteen Recruitment Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at a reputable Law Firm. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing incoming calls, and maintaining a professional and welcoming environment for clients and visitors.

Key Responsibilities
  • Provide administrative support to the office team, including preparing mail and enclosures for dispatch, distributing mail deliveries, and greeting visitors.
  • Answer and forward incoming calls, ensuring a prompt and professional response to clients and colleagues.
  • Ensure the reception area is tidy and presentable, maintaining a high level of organization and attention to detail.
  • Prepare correspondence using our case management system, and administer filing systems, including daily filing and the opening, closing, storage, and retrieval of client files.
Requirements

To be successful in this role, you will need to have:

  • Excellent experience in reception duties, with a proven track record of providing exceptional customer service.
  • Experience working within a legal environment, with a strong understanding of the industry and its requirements.
  • Initiative, with the ability to work independently and as part of a team.
  • A good telephone manner, with the ability to communicate effectively with clients and colleagues.
  • High levels of organization, methodical approach, and attention to detail.
What We Offer

In return for your hard work and dedication, we offer a competitive salary, a comprehensive pension scheme, health cash plan, employee referral bonus, and up to 33 days paid leave per year.



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