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Retail Customer Support Specialist
3 months ago
At Sainsbury's, being part of our team means more than just a job in retail; it’s about our dedication to providing exceptional service to our customers. As a Customer Service Representative, you will be the face of our brand, engaging with customers in our retail locations.
Your Role:
- Assist customers at checkout and collection points.
- Be actively present on the sales floor to enhance customer experience.
- Support colleagues in inventory management and stock replenishment.
What We Value: While prior experience is beneficial, we prioritize a genuine enthusiasm for delivering outstanding customer service and a commitment to excellence in your role.
Our positions typically offer part-time hours with flexible shifts throughout the week, including weekends. You will have guaranteed hours each week, with potential for additional hours as needed.
Benefits of Joining Sainsbury's:
- Enjoy a 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% on weekends and paydays.
- Complimentary meals and beverages for all colleagues.
- Generous holiday entitlement based on your working hours.
- Exclusive shopping discounts on various services and products.
- Comprehensive family leave policies.
- Pension contributions matched by Sainsbury's between 4-7%.
- Access to share schemes allowing you to purchase shares at discounted rates.
- Wellbeing support through our Employee Assistance Programme, offering confidential guidance on various issues.
We are committed to fostering an inclusive environment where our customers enjoy shopping and our colleagues thrive in their roles.