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3 months ago
The Children's Place is dedicated to ensuring equal employment opportunities for all associates and job applicants. Our policy emphasizes the recruitment, training, and promotion of all associates while adhering to all personnel policies without discrimination based on age, gender, disability, race, ethnic background, citizenship, belief, sexual orientation, marital status, or any other grounds as outlined in the Ontario Human Rights Code. We are committed to the full inclusion of individuals with disabilities as stipulated in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for applicants and current employees with disabilities.
Job Location:
Kamloops, British Columbia
Position Overview:
The Sales Associate plays a vital role in supporting the Store Leadership Team to achieve company objectives and initiatives. This position requires the Sales Associate to exemplify and uphold exceptional customer service through effective communication, product expertise, and appropriate sales techniques. The Sales Associate is also responsible for maintaining the company's standards regarding merchandise presentation, restocking, and sizing while ensuring a clean and organized store environment.
Key Responsibilities:
- Monitor customer activity and respond promptly, prioritizing customer assistance over other tasks.
- Welcome and acknowledge customers, providing the appropriate level of service.
- Communicate the value and quality of our products while informing customers about current promotions and offering alternatives for out-of-stock items when necessary.
- Utilize sound judgment to effectively address customer inquiries and concerns.
- Demonstrate proficient selling skills to positively influence conversion rates.
- Provide quick, friendly, and accurate service at the cash register while educating customers about the benefits of the PLACE Card.
- Ensure appropriate stock levels and representation of all sizes and styles.
- Adhere to company standards for merchandise presentation, signage, and displays.
- Maintain a clean, organized stockroom while ensuring a customer-ready environment and following safety protocols.
- Perform daily cleaning tasks to meet company standards.
- Protect company assets by following all Loss Prevention procedures.
- Promptly inform the Store Leadership Team of maintenance and facility needs to provide a clean and safe environment for customers and associates.
- Contribute focused efforts towards achieving store goals.
- Exhibit flexibility by assisting with stock processing as needed.
Qualifications:
- High School diploma or equivalent.
- Previous experience in retail is preferred.
- Must be at least 18 years old.
Skills and Attributes:
- Exceptional customer engagement skills.
- Strong time management and organizational abilities.
- Ability to work effectively in a team environment.
- Adaptability and flexibility to changing priorities.
- Willingness to work a flexible schedule to meet business needs, including weekends, evenings, and on-call shifts.
- Physical capability to navigate the sales floor and stockroom; ability to climb ladders and lift and carry up to 50 lbs.
