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Dispensary Support Assistant

2 months ago


Gloucester, Gloucestershire, United Kingdom Staunton and Corse Surgery Full time
Job Summary

We are seeking a highly motivated and organized Dispensary Assistant to join our team at Staunton and Corse Surgery. As a Dispensary Assistant, you will play a vital role in supporting the smooth operation of our dispensary, ensuring that patients receive excellent care and service.

Main Responsibilities
  • Serving Patients: You will be responsible for serving patients in a professional and courteous manner, taking prescription fees, and ensuring completion of exemption declarations.
  • Telephone Calls: You will handle telephone calls from patients in a clear and polite manner, providing accurate information and resolving any issues that may arise.
  • Ordering Medications: You will order medications as required, ensuring that they are delivered to the dispensary in a timely manner.
  • Unpacking and Checking Orders: You will unpack and check off orders from our medical suppliers, ensuring that all items are accurate and complete.
  • Working Safely: You will work safely at all times, adhering to legislative requirements and practice policy and procedures.
  • Covering Annual Leave and Sickness: You will provide cover for annual leave and sickness, ensuring that the dispensary continues to operate smoothly.
Person Specification
  • Qualifications: You will have a good level of education to GCSE standard or equivalent. You will also have excellent communication skills (written and oral), strong IT skills, and a clear, polite telephone manner.
  • Experience: You will have experience working in a healthcare setting, preferably in a dispensary or pharmacy environment.
  • Skills: You will have strong problem-solving and analytical skills, as well as the ability to work as a team member and autonomously.
What We Offer

We offer a competitive hourly rate of £11.44 per hour, as well as the opportunity to work in a dynamic and supportive team environment. If you are a motivated and organized individual who is passionate about delivering excellent patient care, we would love to hear from you.