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Lead Customer Insights Strategist

3 months ago


London, Greater London, United Kingdom Aviva Full time

Lead Customer Insights Strategist

This position is ideal for an individual passionate about utilizing data and analytics to foster significant commercial and customer advancements. You will engage closely with executive stakeholders to enhance our analytical capabilities and improve data-informed decision-making. You will be at the helm of a small yet impactful analytics team.

Position Overview:

Our Customer Science division leverages data to gain deeper insights into customer behavior, allowing us to be more relevant and make informed decisions. As a member of the 'Go To Market' team, you will collaborate with marketing and commercial departments to introduce innovative customer-oriented offerings across diverse product categories.

Essential Skills and Qualifications:

  • Degree or advanced qualification in a quantitative discipline or equivalent experience
  • Demonstrated success in crafting and executing analytical strategies
  • Customer-focused mindset with a proactive and cooperative approach
  • Experience with agile practices and cross-departmental collaboration
  • Capability to provide technical guidance and influence senior leadership

Advantages of Joining Our Team:

  • Competitive starting salary ranging from £80,000 - £95,000
  • Potential for a performance-related bonus
  • Generous pension plan with contributions up to 14% from the employer
  • 29 days of annual leave, in addition to public holidays
  • Discounts on Aviva products and various retailers
  • Free Aviva shares and an array of employee benefits
  • Supportive policies including parental leave and flexible benefits
  • Opportunities to engage in community initiatives with paid volunteering days
  • Wellbeing programs and extensive support available

Join Aviva:

Aviva is committed to diversity and inclusivity, welcoming applications from individuals with diverse backgrounds. We customize locations, hours, and working arrangements to suit our employees and customers.

If you are intrigued by this opportunity, we encourage you to consider applying. We believe in evaluating all qualified candidates, irrespective of background or gender. At Aviva, we promote a smart working culture that fosters collaboration and flexibility.