Dental Practice Administrator
4 weeks ago
About the Role
We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for our patients and play a vital role in delivering exceptional patient experiences.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a warm and welcoming experience for all patients
- Manage patient diaries and schedules, ensuring efficient use of time and minimizing waiting times
- Work closely with the dental team to understand treatment options and provide accurate information to patients
- Process payments and chase outstanding patient debt, maintaining accurate records and ensuring timely follow-up
- Liaise with dental laboratories, suppliers, and other organizations to ensure seamless communication and service delivery
Key Skills and Experience
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Strong organizational and administrative skills, with attention to detail and accuracy
- IT skills, with the ability to learn and adapt to new software systems
- Positive attitude and resilience, with a commitment to delivering exceptional patient care
What We Offer
- Tiered salary structure based on experience and skills
- Comprehensive training and development opportunities
- Annual leave and birthday leave
- Refer a friend scheme and retail discounts
About Us
Rodericks Dental Partners is a dynamic and patient-focused dental practice, committed to delivering exceptional care and service to our patients. We are passionate about building strong relationships with our patients and colleagues, and we are seeking like-minded individuals to join our team.
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