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Retail Sales Associate

2 months ago


Trafford Park, Trafford, United Kingdom EE Retail Full time

About the Role

We're looking for a talented and enthusiastic Retail Advisor to join our team at EE Retail. As a Retail Advisor, you'll be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.

Your Key Responsibilities

  • Provide outstanding customer service, answering questions and resolving issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve sales targets and drive business growth
  • Stay up-to-date with product knowledge and promotions to provide informed advice to customers
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy

What We Offer

  • A competitive hourly rate of £12.34 p/h plus 20% on target commission
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family

Why Join Us?

We're a company that values diversity, inclusion, and respect. We believe that everyone has the right to be themselves and to feel valued and supported in the workplace. If you're a curious and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you.

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