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Clinical Product Support Associate

2 months ago


London, Greater London, United Kingdom Stryker Full time

Become a Part of Stryker's Innovative Team

At Stryker, we pride ourselves on fostering a supportive workplace culture, recognized as one of the World's Best Workplaces and a leader in diversity by Fortune Magazine. Our organization provides a robust rewards package, including bonuses, healthcare, insurance, retirement plans, wellness programs, and more.

Position Overview:

As a Clinical Product Support Associate, you will be instrumental in advocating for Hip and Knee products among Orthopaedic Surgeons while delivering exceptional customer service. Your role will encompass providing clinical product assistance, supporting surgeons and hospital personnel during Mako surgical operations, and nurturing strong relationships with current accounts. You will also be expected to exhibit superior sales abilities, strategic business planning, and a high degree of technical knowledge.

Primary Responsibilities:

  • Exhibit exemplary ethics and represent the organization positively
  • Effectively communicate product advantages and clinical uses
  • Collaborate to create and implement a foundational business strategy with mentors and managers
  • Establish rapport with clients, comprehend their requirements, and pinpoint sales prospects
  • Enhance commercial insight and grasp the decision-making dynamics of stakeholders
  • Deliver on-site clinical and technical support during surgical interventions

Essential Skills:

  • Exceptional communication abilities
  • Strong analytical and strategic planning skills
  • Self-driven with a patient demeanor
  • Commercial insight and business savvy
  • Capability to cultivate and sustain relationships
  • Valid driver's license
  • Willingness to travel
  • Positive mindset and solution-focused approach
  • High standards of ethics and integrity

About Stryker:

Stryker stands as a global frontrunner in medical technology, committed to enhancing healthcare outcomes for patients across the globe. With a concentration on MedSurg, Neurotechnology, Orthopaedics, and Spine, Stryker partners with healthcare professionals to positively influence millions of patients each year.