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Hospital Discharge Facilitator
2 months ago
Hospital Referral & Discharge Coordinator
Location:
Dorchester
Salary:
£25,340 per year
Contract Type:
Permanent Full Time
Closing Date:
The first suitable applicants will be appointed
Essential Qualifications:
The successful candidate for the Hospital Referral & Discharge Coordinator role will:
- Possess an understanding of the social dynamics that may impede a person's timely discharge from a healthcare facility once they are medically cleared.
- Have a comprehensive skill set and knowledge base, including familiarity with housing support, legal aspects of housing, financial aid, welfare benefits, and universal credit.
- Demonstrate experience working with a diverse clientele.
Role Overview:
If you thrive in a healthcare environment and enjoy collaborating with community partners, this position is ideal for you.
The primary objective of this service is to facilitate a safe and prompt return home for individuals who no longer require hospitalization for clinical reasons or those who face environmental or social challenges in returning home independently.
As a Referral and Discharge Coordinator, you will be stationed at Dorset County Hospital in Dorchester and will be tasked with:
- Receiving referrals from all Dorset Hospitals, Emergency Departments, General Practitioners, and Urgent Community Response Schemes.
- Assessing and assigning a First Point Discharge and Community Support worker to complex cases.
- Assisting clients at the initial point of contact to address discharge barriers such as social isolation, property conditions, or environmental concerns within their homes.
- Collaborating with all Dorset Hospitals, including both community and acute services, and working closely with hospital and social work teams, including ward staff, discharge teams, emergency department teams, cluster teams, patient key workers, and social workers.
- Providing practical assistance, such as guiding individuals through housing or benefits applications.
- Encouraging clients to access resources that promote positive health and well-being, including addiction services, peer support, or social groups.
- Engaging in partnership work with various agencies and organizations, often advocating on behalf of clients.
Candidate Profile:
The ideal candidate will be experienced, skilled, and enthusiastic about working with individuals.
You will be a creative problem solver, innovative in your approach, and recognize the significance of prevention in achieving successful outcomes.
Being person-centered is essential, ensuring empowerment is at the core of your actions.
You will strive for excellence in all your endeavors, be confident in working independently, and flexible in providing support to the team as needed.
Building positive relationships with the local community and support agencies to create a robust support network for clients will be central to your role.
You will embody strong values, focusing on being person-centered, innovative, trustworthy, and committed to excellence.
The YOU Trust is a registered charity dedicated to providing care, support, and advice to vulnerable individuals across Hampshire and Dorset for over 30 years, empowering them to lead independent, secure, and valued lives.
Benefits:
- Competitive salary and paid travel time, with enhanced mileage rates for car sharing.
- Increased annual leave entitlements, with options to buy and sell holiday.
- Matched pension contributions, along with Death in Service Benefit and salary sacrifice options.
- Enhanced sick pay allowances and paid compassionate and emergency dependent leave.
- Access to excellent training and fully-funded apprenticeship programs.
- Free health and well-being advice through a confidential Employee Assistance Programme.
- Provision of necessary tools for your role, including mobile phones, safety equipment, and technology, along with complimentary refreshments during your workday.
- Discounts available at various stores and online shopping platforms, as well as reduced bus travel on the First bus network.
