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UK-Based Bid Office Coordinator

2 months ago

Southampton, Southampton, United Kingdom Eficode Full time
About Us

We are a knowledgeable, high-achieving, experienced team, who want our people to feel comfortable and valued in their teams. We are passionate about development, enhancing skills, teamwork and having fun. We also live by our company values: **Mastery** in our knowledge and skills, **Decency** in our attitude towards each other, our customers and the work we do, and **Remarkable** in our willingness to go above and beyond.

Role Purpose

As Eficode's Bid Office Coordinator, you will facilitate the efficient creation and administration of bids, proposals, bid reviews, and associated bid documentation and processes. This role is a valuable part of the Bid Office/Commercial function in supporting the UK/US region delivering quality proposals of Eficode's solutions to customer requirements.

Key Responsibilities
  • Create proposals and Statements of Work (SoWs) using pre-designed templates.
  • Update and amend existing proposals and SoWs.
  • Create and send quotes using pre-designed templates.
  • Review pre-sales intake forms and request further information.
  • Support the Bid Office with license pricing scenarios.
  • Set up customer calls to discuss and action proposal feedback.
  • Complete Commercial Reviews upon handover to PMO team.
  • Create and maintain proposal collateral.
  • Support the Bid Office with regards to maintaining the business practice guidelines.
  • Continuous training and development to ensure understanding of current products and services.
Requirements
  • Minimum one to two years previous work experience in a customer-facing role (e.g. customer services or sales support).
  • Demonstrably highly proficient in both written and spoken English.
Desired Skills/Experience
  • Experience with proposal creation and procurement cycles.
  • Experience with Salesforce, Jira, Confluence or similar SaaS technologies.
  • Exposure to enterprise services relating to software.
  • University degree in Business Studies (or other similar subject).
About You
  • Task and process orientated.
  • Ability to multi-task and context switch.
  • A keen eye for detail; conscientious and diligent.
  • Aptitude for learning and growth.
  • A high level of written and verbal communication skills.
  • A friendly and collaborative team player.
  • Affinity with the company core values of **Decency**, **Mastery**, and **Remarkable**.
What's in it for You?

As a remote-first company, we offer the opportunity to work flexibly with core working hours to cover a 37.5 hour week and also remotely. We encourage working in the office for the social interaction and skill-sharing, but we also support working-from-home. With an extensive onboarding process, unlimited access to learning opportunities, we support and encourage our people to explore their career potential and self-development. Additional benefits include:

  • Generous holiday allowance plus the ability to 'buy' more.
  • Enhanced maternity and paternity pay.
  • Paid 'volunteer' days.
  • Paid sickness and dependent leave.
  • Health and wellbeing schemes including private medical insurance, life assurance, and free flu jabs.
  • Cycle to work and car salary sacrifice scheme.
  • Annual equipment allowance.
  • Free books, training, and continuous personal development.
  • Employee support groups, reward, and recognition schemes.
  • Free breakfast, lunch, and parking when onsite.
  • Casual office dress code.
Remuneration

£23k - £28k depending on experience, paid gross per annum.