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Technical Support Engineer

2 months ago


South East England, United Kingdom Texcel Full time £32,000 - £35,000

Job Summary

Texcel is seeking a skilled IT Support Specialist to join our team

About the Role

  • Provide on-site and remote technical support to our employees
  • Assist with system builds, software installations, and configuration
  • Ensure compliance with security protocols and IT inventory management
  • Collaborate with the IT team to resolve hardware and software issues
  • Administer 365 Suite and maintain IT systems

Key Responsibilities

  • Offer user support and troubleshooting services
  • Manage IT assets and inventory
  • Implement security measures and protocols
  • Collaborate with the IT team to resolve technical issues
  • Stay up-to-date with industry trends and best practices

Requirements

  • Experience in IT support and technical services
  • Knowledge of Windows, Microsoft Office, and Active Directory
  • Proficiency in Adobe and Autodesk software
  • Understanding of security protocols and compliance
  • Excellent communication and problem-solving skills

Benefits

  • Hybrid working arrangement
  • 24 days annual leave
  • Professional subscriptions paid
  • Training and development opportunities
  • 5% pension contribution
  • BUPA healthcare and life insurance

Applicant Requirements

  • Must have the legal right to work in the UK