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Technical Education Specialist
2 months ago
Team Overview:
Our team consists of dedicated trainers focused on providing exceptional knowledge and instruction to Genetec clients, partners, and staff across the European region, covering over 15 countries. We aim to create enriching learning experiences that empower individuals to confidently utilize the products within the Genetec portfolio. Collaboration with internal teams is essential to enhance training materials and streamline processes.
Daily Responsibilities:
- Deliver technical training sessions for Genetec clients, partners, and internal staff.
- Create and refine training presentations, manuals, and course outlines.
- Revise existing training materials in alignment with the evolving Genetec product line, while continuously enhancing documentation practices.
- Maintain comprehensive and up-to-date knowledge of Genetec's product offerings.
- Foster a positive and inclusive team culture through respect and support for colleagues.
Candidate Profile:
*We encourage applications from individuals who may not meet every qualification. We offer training and resources to help you achieve your full potential in this role.*
- Strong collaboration and communication skills, both internally and externally.
- Ability to effectively convey information to diverse audiences.
- Professional proficiency in English and the local language.
- Willingness to travel within the United Kingdom and occasionally internationally, up to 50% of the time.
- Commitment to supporting a diverse, inclusive, and respectful workplace.
- Degree in Computer Science, Engineering, or equivalent experience.
Technical Skills:
- Proficiency in Windows operating systems.
- Understanding of networking principles and IP protocols.
- Experience with networking and database concepts, as well as client-server environments.
- Skills in PC configuration and troubleshooting.
Preferred Qualifications:
- Familiarity with Genetec products.
- Experience in the Physical Security and/or Software industry.
- Knowledge of additional European languages.
Genetec is committed to being an equal opportunity employer, promoting diversity and inclusion through our recruitment practices and the training and professional development we offer. We collaborate with external organizations and implement internal initiatives to create a welcoming environment for employees from all backgrounds.
To learn more about us: Website
