Repair Operations Assistant
2 weeks ago
We are seeking a motivated individual to join our housing team as a Repair Operations Coordinator.
This role involves handling incoming calls, face-to-face meetings, and emails related to repair bookings.
Key responsibilities include:
- Providing excellent customer service to contacts via phone, email, and face-to-face interactions.
- Logging information accurately onto the system and chasing up repair bookings.
- Working in a busy housing team that provides tenancy advice.
- Collaborating with the team to handle repair queries and bookings.
Requirements:
- Excellent communication skills.
- Previous experience in housing or property queries, or repairs.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational skills and attention to detail.
We offer a competitive pay rate and a supportive work environment.
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