Deputy Store Manager

1 week ago


Cardiff, Cardiff, United Kingdom Lidl Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a key member of our store management team, you will be responsible for leading and developing a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead by Example: Set a high standard of performance and behavior for your team, demonstrating a strong work ethic and commitment to excellence.
  • Store Management: Independently manage the store in the absence of the Store Manager, ensuring seamless day-to-day operations and making informed decisions to drive business results.
  • Team Development: Develop and lead a high-performing team, providing coaching, guidance, and support to help them achieve their full potential.
  • Customer Service: Deliver exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Operational Excellence: Monitor and manage key performance indicators (KPIs), identifying areas for improvement and implementing changes to drive business growth.
Requirements
  • Leadership Experience: Proven experience in leading and developing a team in a fast-paced retail environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Problem-Solving: Strong problem-solving and analytical skills, with the ability to make informed decisions and drive business results.
  • Customer Focus: A passion for delivering exceptional customer service and a commitment to understanding customer needs.
  • Business Acumen: A strong understanding of retail operations and a ability to drive business growth through effective management and leadership.
What We Offer
  • Competitive Salary: A competitive salary based on equal opportunity and pay structures.
  • Benefits Package: A generous benefits package designed to support your well-being and life outside of work.
  • Training and Development: Ongoing training and development opportunities to help you achieve your career goals.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the business.


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