Residential Tenancy Manager

7 days ago


Richmond, Greater London, United Kingdom Savills Full time

Role Overview

We are seeking an experienced administrator to join our Richmond head office in our Tenancy Progression team, where you will play a crucial role in ensuring the smooth journey of our tenants when they rent a property through us.

As a key member of our team, you will be responsible for collaborating with cross-functional teams to contribute to the success of the company. Your primary focus will be on looking after the tenancy journey, ensuring that our tenants receive exceptional service and support throughout their rental experience.

Key Responsibilities:

  • Manage and coordinate tenancy-related activities to ensure timely and efficient processing.
  • Collaborate with internal stakeholders to resolve tenancy-related issues and improve processes.
  • Develop and maintain strong relationships with tenants, landlords, and other external partners.
  • Contribute to the development and implementation of tenancy-related policies and procedures.
  • Provide exceptional customer service and support to tenants and other stakeholders.

What We Offer:

  • Global Mobility Scheme
  • Rewards Platform
  • Private Pension Scheme
  • Enhanced Incremental Annual Leave
  • Career and Professional Development
  • 25 Days Annual Leave
  • Private Medical Scheme
  • Virtual GP

About Savills:

Savills is a leading global real estate services provider, offering a range of services including property management, residential and commercial sales, and property development. We are committed to delivering exceptional service and support to our clients and tenants, and we are seeking a talented individual to join our team.



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