Customer Service Representative

1 day ago

Luton, Luton, United Kingdom Signature Aviation Full time
About Signature Aviation

We provide VIP services to business and private aircraft customers, delivering a truly exceptional experience.

Job Summary

We are seeking a Customer Service Representative to join our team, responsible for ensuring the entire customer experience is delivered to the highest standard.

Key Responsibilities
  • Make reservations for customers via Signet
  • Ensure both Outlook and Signet boxes are checked regularly and requests answered in a timely manner
  • Meet arriving flights and carry out visa/passport checks, relaying this information to UKBF
  • Liaise with the wider Customer Operations department and other teams to share details of any services requested
Requirements
  • Experience working within a customer service and/or operations environment
  • Strong customer service skills, excellent communication, and a good listener
  • Self-motivated with strong time management skills and ability to work accurately under pressure
  • Checkable five-year employment history and a full and clean driving licence
What We Offer
  • Enhanced holiday entitlement
  • Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
  • Employee Assistance Program – 24/7 help, guidance, and support
  • Healthcare Cash Plan (Medicash)
  • Access to an Employee Perks platform (shopping discounts)
  • Free on-site parking
  • Full uniform provided
  • Full access to LinkedIn Learning and ongoing Training & Development Opportunities
  • Global Development Scheme Opportunities
  • Mentorship schemes
  • Recognition programme – performance, going above and beyond, service
  • Employee of the Month, Quarter & Year awards
  • Volunteering / Charity Days
  • Regular social events
  • Enhanced Family Friendly Leave Policies

  • Customer Service Representative

    4 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation.About the Role:As a Customer Service Representative, you will be the face of Signature Aviation, responsible for delivering exceptional customer experiences to our VIP clients. You will work closely...

  • Customer Service Representative

    4 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation.About the Role:As a Customer Service Representative, you will be the face of Signature Aviation, responsible for delivering exceptional customer experiences to our VIP clients. You will work closely...

  • Customer Service Representative

    4 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As a Customer Service Representative, you...

  • Customer Service Representative

    4 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Luton, Luton, United Kingdom FirstPort (UK) Full time £23,571

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at FirstPort (UK). As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key...

  • Customer Service Representative

    13 hours ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As the face of Signature Aviation, you...

  • Customer Service Representative

    14 hours ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As the face of Signature Aviation, you...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Chartwells - Schools Full time

    We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Schools. As a key member of our team, you will play a vital role in delivering exceptional customer experience to our clients and customers.Key Responsibilities:Prepare and present high-quality food that meets our clients' expectationsCreate...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Chartwells - Schools Full time

    We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Schools. As a key member of our team, you will play a vital role in delivering exceptional customer experience to our clients and customers.Key Responsibilities:Prepare and present high-quality food that meets our clients' expectationsCreate...

  • Customer Service Representative

    5 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    About Signature AviationWe provide VIP services to business and private aircraft customers, delivering a truly exceptional experience.Job SummaryWe are seeking a Customer Service Representative to join our team, responsible for ensuring the entire customer experience is delivered to the highest standard.Key ResponsibilitiesMake reservations for customers via...

  • Customer Service Representative

    5 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    About Signature AviationWe provide VIP services to business and private aircraft customers, delivering a truly exceptional experience.Job SummaryWe are seeking a Customer Service Representative to join our team, responsible for ensuring the entire customer experience is delivered to the highest standard.Key ResponsibilitiesMake reservations for customers via...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Genting Casinos Full time

    About Genting CasinosGenting Casinos is a leading leisure business in the UK, delivering exceptional service to customers in our casinos nationwide. As part of the Genting Group, we pride ourselves on our values and commitment to providing a fantastic experience for our colleagues and customers.Job SummaryWe are seeking a skilled Customer Service...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Genting Casinos Full time

    About Genting CasinosGenting Casinos is a leading leisure business in the UK, delivering exceptional service to customers in our casinos nationwide. As part of the Genting Group, we pride ourselves on our values and commitment to providing a fantastic experience for our colleagues and customers.Job SummaryWe are seeking a skilled Customer Service...

  • School Customer Service Representative

    1 week ago

    Luton, Luton, United Kingdom Chartwells - Schools Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer experience to our clients and customers.As a Customer Service Assistant, you will be responsible for preparing high-quality food, creating...