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VIC Tour Guide

2 months ago


Coalville, Leicestershire, United Kingdom Vistry Group PLC Full time

About the Role

We are seeking an experienced and skilled Innovation Experience Coordinator to join our team at Vistry Group PLC. As a key member of our Technical Innovation team, you will be responsible for providing exceptional visitor experiences to a variety of audiences, including internal employees, stakeholders, and VIP visitors.

Key Responsibilities

  • Deliver high-quality tours of the Vistry Innovation Centre (VIC) and Vistry Works' timber frame factory facility, showcasing our innovative products and services.
  • Provide administrative support to the Technical Innovation team, ensuring the smooth running of the team, its strategy, and associated events.
  • Manage presentation material and literature for VIPs, ensuring a professional and engaging experience.
  • Oversee the day-to-day running of the VIC, including general housekeeping, water management, operational functionality, and associated health and safety checklists.
  • Collaborate with the team to develop future iterations of the VIC, ensuring it remains a cutting-edge and engaging experience for visitors.
  • Support the team in data analysis and reporting, providing insights and recommendations to inform business decisions.
  • Liaise with Vistry Works' office manager to coordinate dates for factory and VIC tours, ensuring seamless execution.
  • Provide reception duties for VIP visits, supporting Vistry Works' office manager as needed.
  • Attend team meetings and contribute to discussions, ensuring alignment with company goals and objectives.
  • Ensure adherence to company health and safety policies and procedures, reporting any incidents or near misses to management.

About Us

Vistry Group PLC is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do, and our partnership-led approach helps us build sustainable communities where they're needed most.

We offer a range of benefits, including agile working, annual leave, and a contributory pension scheme. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.