Restaurant Operations Lead

3 weeks ago

Cardiff, Cardiff, United Kingdom Honest Burgers Ltd Full time

About Honest Burgers

Honest Burgers is a fast-casual restaurant chain known for its commitment to quality ingredients and classic burger recipes. We pride ourselves on creating a welcoming and energetic atmosphere where our team members can thrive.

The Role: Restaurant Operations Lead

We are seeking a dedicated and experienced Restaurant Operations Lead to join our team in Cardiff. As a key member of the management team, you will play a vital role in ensuring the smooth running of our restaurant and delivering exceptional customer experiences.

Your Responsibilities:
  • Team Leadership & Development: Motivate, coach, and mentor your team members to provide outstanding service and maintain high standards.
  • Operational Excellence: Oversee daily operations, ensuring efficient workflow, adherence to food safety protocols, and compliance with company policies.
  • Customer Focus: Create a positive and welcoming environment for our guests, resolving any issues promptly and professionally.
  • Performance Management: Track key performance indicators, identify areas for improvement, and implement strategies to enhance restaurant efficiency and profitability.
What We Offer:

We are committed to providing a rewarding and supportive work environment. As a Restaurant Operations Lead, you will benefit from:

  • Competitive hourly rate with performance-based bonuses.
  • Comprehensive training and development opportunities.
  • Generous employee benefits package, including meals on shift and birthday leave.
  • Opportunities for career progression within our growing company.

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