Cafe Operations Manager
6 days ago
We're seeking an experienced Cafe Manager to oversee our cafe operations and deliver exceptional customer service. As a key member of our team, you'll be responsible for ensuring our cafe runs smoothly and efficiently, while maintaining high standards of food quality and customer satisfaction.
Key Responsibilities:
- Supervise and motivate a team of cafe staff to achieve excellent customer service and food quality standards
- Oversee cafe operations, including inventory management, budgeting, and implementing action plans to drive sales and growth
- Communicate regularly with senior management to monitor key performance indicators and targets
- Represent our company and maintain a positive brand image
- Identify opportunities for new service concepts and menu items to drive sales and customer engagement
- Liaise with customers and internal teams to ensure seamless service and exceed customer expectations
- Support and train staff, leading from the front to ensure everyone can excel in their role
- Implement and review health and safety standards to ensure compliance across all cafe operations
Requirements:
- Minimum of two years' management experience in a similar sector or industry
- Proven track record of managing teams and achieving excellent customer service and food quality standards
- Excellent communication and organisational skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Passion for delivering exceptional customer service and high-quality food
As a Cafe Manager with Compass Group UK&I, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. We offer competitive pay, great perks, and opportunities for learning and development. If you're a motivated and ambitious individual who is passionate about great-tasting food and exceptional customer service, we'd love to hear from you.
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Cafe Operations Manager
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