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Front of House Team Member
2 months ago
We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Premier Inn in Farnham. As the face of our hotel, you will be responsible for providing exceptional customer service to our guests, ensuring they have a comfortable and enjoyable stay.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
- Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard
- Prepare and serve food and beverages to guests, maintaining a clean and safe environment
- Manage cash and card transactions accurately and efficiently
- Contribute to a positive and inclusive team culture, supporting colleagues and promoting a sense of community
- A competitive hourly rate of up to £12.59
- A fixed-term contract with a guaranteed 16 hours per week, spread across 3 days
- Opportunities for career development and progression within our business
- A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants
- A company pension and save as you earn scheme
- Discounts on shopping, utility bills, travel, cinema trips, and more
We are looking for someone who is passionate about delivering exceptional customer service, has a positive attitude, and is able to work well under pressure. If you are a team player with a can-do approach, we would love to hear from you.