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Product Quality Assurance Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Product Quality Assurance Specialist to join our team at CDL Software. As a Junior Insurance Tester, you will play a crucial role in ensuring the quality and functionality of our insurance products.
Key Responsibilities- Design and implement test plans and test cases to ensure the quality and functionality of various insurance products.
- Collaborate with developers and product managers to identify and resolve issues.
- Assist clients with product queries and issues as required.
- Ensure that service level agreements are met to satisfy client needs.
- Carry out daily processes to successfully distribute insurance product rates to clients.
- Consider the real-world implications of any discrepancies or issues with insurance products and/or their interaction with CDL's quoting systems.
- Previous experience in an insurance environment (e.g., call centre, broker, or insurer).
- Product testing experience desired.
- Excellent customer service skills and experience of communicating with colleagues, managers, and customers.
- GCSEs with a minimum grade A-C in Maths and English.
- Ability to prioritize and organize workload.
- Good knowledge of Microsoft Office.
- Excellent problem-solving skills.
- Hybrid working (2 days a week in the office).
- Truly flexible working.
- 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
- Top employer for 8th year running.
- Excellent training and development platform.
- Opportunities for career progression.
- Health and wellbeing programme.
- Virtual activities, lunch and learns, coffee mornings, and meetups.
- Life and health assurance.
- Electric vehicle scheme.
- Established recognition award system.
- Great parental benefits.
- Diversity and inclusion network.
- Pension scheme.
- Community projects and volunteer days.
- Refer a friend bonus.
CDL Software is one of the UK's leading software development houses, employing over 600 people at its campus. We have a consistent history in the high-volume retail insurance sector and have spearheaded developments in the aggregator, web, and telematics space. Our robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace.
We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications.
