Digital Printing Specialist

2 weeks ago


Watford, Hertfordshire, United Kingdom Taylor Higson Full time

Job Title: Field Service Engineer – Toner Based Digital Printers

Job Summary:

We are seeking an experienced Field Service Engineer to join our team at Taylor Higson. As a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of our catalogue of print on demand equipment, primarily toner-based presses. Your primary goal will be to ensure optimal performance and customer satisfaction.

Key Responsibilities:

  • Conduct regular preventive maintenance to ensure equipment reliability and longevity.
  • Provide on-site technical support and training to customers, enhancing their operational efficiency.
  • Maintain accurate records of service activities, including job reports and inventory management.
  • Collaborate with the technical support team to escalate and resolve complex issues.
  • Stay updated with the latest technological advancements and product updates.

Requirements:

  • Proven experience as a Field Service Engineer or similar within the digital printing industry, ideally with experience of toner-based equipment.
  • HNC in Mechanics or Electrical Engineering, or experience-based equivalent.
  • Strong technical and electro-mechanical fault-finding skills.
  • Outstanding customer service skills with the ability to communicate effectively.
  • Ability to work independently and manage a flexible schedule.
  • Valid driving license and willingness to travel across the UK.

What We Offer:

Salary ranging from £35,000 to £45,000, based on experience. For top-tier candidates, the role of National Service Specialist awaits at the higher end of the salary bracket. Plus, a package including car/car allowance, 10% bonus, private health, life assurance, enhanced pension contributions, and more.



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