Digital Printing Specialist
2 weeks ago
Job Title: Field Service Engineer – Toner Based Digital Printers
Job Summary:
We are seeking an experienced Field Service Engineer to join our team at Taylor Higson. As a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of our catalogue of print on demand equipment, primarily toner-based presses. Your primary goal will be to ensure optimal performance and customer satisfaction.
Key Responsibilities:
- Conduct regular preventive maintenance to ensure equipment reliability and longevity.
- Provide on-site technical support and training to customers, enhancing their operational efficiency.
- Maintain accurate records of service activities, including job reports and inventory management.
- Collaborate with the technical support team to escalate and resolve complex issues.
- Stay updated with the latest technological advancements and product updates.
Requirements:
- Proven experience as a Field Service Engineer or similar within the digital printing industry, ideally with experience of toner-based equipment.
- HNC in Mechanics or Electrical Engineering, or experience-based equivalent.
- Strong technical and electro-mechanical fault-finding skills.
- Outstanding customer service skills with the ability to communicate effectively.
- Ability to work independently and manage a flexible schedule.
- Valid driving license and willingness to travel across the UK.
What We Offer:
Salary ranging from £35,000 to £45,000, based on experience. For top-tier candidates, the role of National Service Specialist awaits at the higher end of the salary bracket. Plus, a package including car/car allowance, 10% bonus, private health, life assurance, enhanced pension contributions, and more.
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