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Accommodation and Housing Manager

2 months ago

Luton, Luton, United Kingdom Homeless Link Full time
Job Description

Job Title: Accommodation and Housing Officer

Job Summary:

We are seeking a highly skilled and dedicated Accommodation and Housing Officer to join our team at Homeless Link. As a key member of our team, you will be responsible for providing vital residential support to individuals in need, helping them build brighter futures.

Key Responsibilities:

  • Responsible for all aspects of tenancy management, including signing up new residents, providing licensing agreements, inductions, and occupancy management.
  • Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
  • Ensure the accommodation in which residents live is clean and maintained to a high standard.
  • Develop, participate in, and encourage residents/participants to participate in the running and development of various projects, enterprises, and activities.

Requirements:

  • NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent.
  • Experience in providing housing support and practical assistance within a residential or outreach support role.
  • Excellent communication and interpersonal skills, with the ability to build rapport with individuals from diverse backgrounds.
  • IT proficiency, with the ability to learn new software programs and basic Microsoft experience.

Benefits:

  • 25 days annual leave, increasing with the length of service.
  • Training and Development, including access to courses, upskilling, and progression plans.
  • Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments.
  • Employee Assistance Programme, including counselling.
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
  • Life Assurance Scheme.
  • Cycle-to-work scheme.
  • Annual Staff Awards.

About Us:

Social Interest Group (SIG) is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, and hospitals awaiting discharge. We believe in the power of well-planned, well-managed services to make a difference.