Event Service Associate

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

Position Overview
As a vital member of our Events Operations team at Coworth Park Hotel, you will embody the essence of exceptional service, contributing to our recognition as one of the premier workplaces.

Our Commitment to Culture
We are dedicated to fostering an environment where inclusivity is integral to our ethos, reflected in our core values: passion, personality, respect, collaboration, and creativity. We believe that diverse perspectives enhance our culture and propel our success.

Benefits of Employment
As a Hospitality Server at Coworth Park, you will enjoy a range of outstanding benefits, including:
- Competitive employee bonus structure and service charge
- Complimentary overnight stays with breakfast at Dorchester Collection Hotels, up to 48 nights annually
- 50% discount on food and beverages at select venues within the Dorchester Collection
- Engaging social events that foster camaraderie among staff
- Comprehensive benefits including discounts at various retailers, enhanced family leave, and a competitive pension scheme
- Opportunities for apprenticeships, training, and professional development
- Up to £1000 bonus for successful employee referrals
- Access to immediate well-being support, reflecting our commitment to employee care.

Key Responsibilities
Your role will involve delivering an unparalleled 5-star experience, ensuring that every guest's needs are met throughout their visit. This includes:
- Assisting supervisors in managing service stations
- Welcoming guests and demonstrating extensive menu knowledge
- Ensuring that guests receive the highest level of service
- Exhibiting flexibility and creativity in accommodating special requests and resolving challenges as they arise.

Qualifications and Skills
Our guiding values of Passion, Personality, Respect, Collaboration, and Creativity are essential to your success in this role. You will have the opportunity to embody these values daily. Strong communication skills and a commitment to customer service are vital, as English is the primary language used in our establishment.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees and applicants.

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