Service Administrator

5 days ago


Littlehampton, West Sussex, United Kingdom Stericycle Full time
About the Role

Stericycle is seeking a highly organized and detail-oriented Service Administrator to provide administrative support to our Field Services Operations team. As a key member of our team, you will be responsible for maintaining and developing our Steriworks system, ensuring accurate data entry, account reconciliation, and customer liaison. If you have excellent organizational skills, a strong attention to detail, and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Update and maintain daily data entry forms, including KPIs, Route Logs, and EA Quarterly Returns.
  • Check and balance driver paperwork, including consignment notes and route sheets, to ensure accurate billing information.
  • Perform month-end account reconciliation, ensuring all routes and paperwork have been checked and balanced.
  • Print and issue relevant paperwork for drivers to carry out daily routes.
  • Update and maintain administrative functions of the Steriworks system.
  • Respond to Salesforce cases, investigating and forwarding to relevant personnel as needed.
  • Provide excellent customer service, responding to customer inquiries and requests in a timely manner.
Requirements
  • Excellent organizational skills and attention to detail.
  • Good communication skills, both written and verbal.
  • Good administrative skills, including typing and coordination of systems.
  • Ability to work independently and manage time effectively.
  • Good knowledge of information technology, particularly Microsoft Office and Steripoint.
What We Offer

Stericycle offers a competitive salary and benefits package, including a contributory pension scheme, life insurance, and access to our employee support fund. We also offer opportunities for professional development and growth within the company.



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