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Assistant Manager
2 months ago
We are seeking an ambitious and energetic Assistant Manager to join our site-based team at iQ Student Accommodation. As an Assistant Manager, you will play a key role in assisting in all aspects of running efficient, safe, and profitable sites, while focusing on our company's key objective of giving our students their best year yet.
Key Responsibilities- Supporting Student Experience: Assist in creating a positive and memorable experience for residents, ensuring they feel at home during their stay with us.
- Administrative Tasks: Complete administrative tasks, including logging of maintenance requests, filing, and preparing notices, as well as updating databases to ensure accurate and up-to-date information.
- Customer Service: Handle and resolve customer complaints with a patient and understanding approach, providing excellent customer service and ensuring issues are resolved promptly.
- Team Management: Assist with the management of the team, including deputizing in the absence of the Operations Manager, and providing guidance and support to team members.
- Health and Safety: Ensure compliance with health and safety standards, maintaining a safe and healthy environment for residents and staff.
We're looking for an energetic leader who thrives in a fast-paced environment, with excellent communication skills and a passion for delivering exceptional results. You'll have some management experience, but we're more interested in your people skills, personality, and potential.
Benefits- Competitive Salary: A competitive salary package that reflects your skills and experience.
- Annual Leave: 25 days annual leave, plus bank holidays (pro rata for part-time).
- Discretionary Bonus: A discretionary bonus scheme that rewards your hard work and dedication.
- Pension Scheme: A pension scheme that matches your contributions up to 8%.
- Gym Discounts: Discounts on gym memberships and other leisure activities.
- Life Assurance: Life assurance to provide peace of mind for you and your loved ones.
- Access to Discounts: Access to thousands of discounts and offers at shops you know and love.
- Season Ticket Loan: A season ticket loan scheme to help you get to work.
- Cycle to Work Scheme: A cycle to work scheme to encourage sustainable travel.
- Flexible Working Policy: A flexible working policy that allows you to balance your work and personal life.
