Housekeeping Attendant

15 hours ago

London, Greater London, United Kingdom YOTELPAD London Stratford Full time
Job Title: Room Attendant

The Cabin Crew Member's overall responsibility is to maintain the cleanliness and service of assigned cabins, ensuring a high level of quality and attention to detail. This includes making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, and other pertinent duties. All responsibilities shall be carried out in a timely, accurate, and professional manner, in accordance with YOTEL's core values.

Key Responsibilities:
  • Carry linens, towels, toilet items, and cleaning supplies, using supply caddy and/or wheeled cart.
  • Clean cabins, hallways, restrooms, corridors up to hotel standards and using approved chemicals so that health standards are met.
  • Remove all soiled linens and terry from cabin.
  • Empty wastebaskets and transport other trash and waste to disposal areas.
  • Replace linens on beds and replenish all amenities and terry items.
  • Replenish supplies, such as drinking glasses, linens, and bathroom items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners.
  • Dust and polish furniture and equipment.
  • Clean windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Ensure that all electronic devices (television, remote controls, stereo, and telephones) are working properly.
  • Observe precautions required to protect hotel and guest property.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Respect the privacy and maintain confidentiality of guest's information.
  • Return lost items found in cabins, hallways, the heart of the house and front of the house to the Housekeeping department as a "lost and found" item with the date, where it was found, description of the item, and finder's name.
  • Stock cart with cabin supplies.
  • Comply with company and departmental safety rules and regulations, including proper lifting and handling of all relevant equipment and bloodborne pathogens procedure.
  • Report out-of-ordinary issues and all unsafe conditions immediately.
  • Perform other tasks as assigned by the Cabin Manager.

Alongside these key roles and responsibilities, the incumbent of the role will be required to demonstrate the fundamentals of the company's Values.

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