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ServiceNow Architect

2 months ago

London, Greater London, United Kingdom IBM Full time

About the Role

We are seeking a highly skilled ServiceNow Architect to join our team at IBM. As a key member of our team, you will play a critical role in helping our clients transform their business and solve complex problems.

Key Responsibilities

  1. Define and detail the scope of technical requirements into solution architecture and drive independent projects from an architectural standpoint.
  2. Execute system and user acceptance testing, user adoption, and manage change and training methods.
  3. Provide advisory services to clients on their ServiceNow roadmap.

Requirements

  1. Extensive ServiceNow development experience.
  2. Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
  3. Extensive experience in deploying ServiceNow ITOM, ITSM, IRM, or HRSD aligned with ServiceNow best practices.
  4. Perform technical leadership roles to delivery teams on ServiceNow expertise across ServiceNow suite of portfolio solutions.
  5. Fluent and written English.

Preferred Qualifications

  1. Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
  2. Manage technical governance and a delivery operating model and success in driving complex issues through analysis and resolution.
  3. Large program experience leading end-to-end architecture and design.
  4. Experience helping customers deploy and see the value of the products they have purchased.

About IBM

IBM Consulting is IBM's consulting and global professional services business, with market-leading capabilities in business and technology transformation.

Your Life @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Location Statement

IBM wants you to bring your whole self to work and for you, this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.