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Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Lounge Host at Upperdeck Glasgow airport. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.
About You
We are looking for someone who is passionate about providing outstanding service, has excellent communication skills, and is able to work well in a fast-paced environment. You will be responsible for preparing, presenting, and serving food and beverages to our customers, as well as maintaining the cleanliness and organization of the lounge.
Key Responsibilities
- Provide exceptional customer service and ensure customer satisfaction
- Prepare and serve food and beverages to our customers
- Maintain the cleanliness and organization of the lounge
- Assist with food preparations and loading service counters
- Ensure that the lounge seating area is clean and tidy
- Provide an efficient and friendly service to our customers
Requirements
- Front of house and customer-facing experience
- An element of food experience
- Highly motivated and able to work on own initiative
- Attention to detail and ability to work in a team environment
What We Offer
- A permanent position once fully vetted and satisfactory probation period completed
- A competitive salary
- Employee benefits, rewards, and recognition
- Staff car parking
- Great work-life balance
- Overtime available
- Full training provided