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Front of House Team Member

2 months ago


Cambridge, Cambridgeshire, United Kingdom Graduate Hotels Full time

Key Responsibilities:

As a Front of House Team Member at Graduate Hotels, you will be part of a dynamic team that provides exceptional food and drink service to our guests. Your primary duties will include:

  • Providing outstanding hospitality and ensuring a memorable experience for our guests.
  • Maintaining high standards of food and beverage knowledge to make informed recommendations.
  • Following established procedures for opening and closing the restaurant, ensuring efficient mise en place and maintaining a clean and safe environment.
  • Ensuring compliance with health and safety regulations and food hygiene standards.

Requirements:

To succeed in this role, you will need:

  • Previous experience as a waiter or server in a high-volume restaurant or hospitality setting.
  • A customer-focused mindset and a passion for delivering exceptional service.
  • Self-motivation and a proactive approach to ensuring seamless service delivery.
  • Strong organizational skills with attention to detail to maintain high standards.

What We Offer:

As a valued member of our team, you can expect:

  • A competitive hourly rate.
  • A supportive and people-focused work environment.
  • Delicious meals on duty and discounts at Graduate Hotels restaurants.
  • Access to wellbeing initiatives, including Hospitality Action and Hapi benefits platform.